GRI Content

  Standard
disclosure		   Disclosure requirements   Page
  Strategy and analysis    
 
G4-1
   Statement from the most senior decision-maker about the relevance of sustainability to the organisation and the strategy for addressing sustainability.   2, 12, 16, 29, 50
  Organisational profile    
 
G4-3
   Name of the organisation.   Cover
 
G4-4
   Primary brands, products and services.   8, 9
 
G4-5
   Location of headquarters.   11
 
G4-6
   Number of countries where it operates, and countries with significant operations or specifically relevant to sustainability topics in the report.   11
 
G4-7
   Nature of ownership and legal form.   8
 
G4-8
   Markets served (geographic breakdown, sectors served, and types of customers and beneficiaries).   9, 11
 
G4-9
  

Scale of the organisation, including:

  • Total number of employees
  • Total number of operations
  • Net sales (for private sector organisations)
  • Total capitalisation broken down in terms of debt and equity
  • Quantity of products or services provided.
   9, 11
 
G4-10
  
a. Number of employees by employment contract and gender.
b. Report the total number of permanent employees by employment type and gender.
c. Report the total workforce by employees and supervised workers and by gender.
d. Report the total workforce by region and gender.
e. Report whether a substantial portion of the organisation’s work is performed by workers who are legally recognised as self-employed, or by individuals other than employees or supervised workers, including employees and supervised employees of contractors.
f. Report any significant variations in employment numbers (such as seasonal variations in employment in the tourism or agricultural industries).

  54
 
G4-11
   Percentage of total employees covered by collective bargaining agreements.   55
 
G4-12
   Describe the organisation’s supply chain.   59
 
G4-13
   Report any significant changes during the reporting period to size, structure, ownership, or supply chain.   Flap
 
G4-14
   Whether and how the precautionary approach or principle is addressed.   Flap
 
G4-15
   Externally developed economic, environmental and social charters, principles or other initiatives to which the organisation subscribes or endorses.   Flap
 
G4-16
  
  • Memberships of associations and national or international advocacy organisations in which the organisation is active
  • Holds a position on the governance body
  • Participates in projects or committees
  • Provides substantive funding beyond routine membership dues
  • Views membership as strategic.
   Flap
  Identified material aspects and boundaries    
 
G4-17
   List all entities included in the consolidated financial statements. Report whether any entity included in the consolidated financial statements is not covered by the report.   Flap
 
G4-18
   Process for defining report content and aspect boundaries.   Flap
 
G4-19
   List material aspects identified in the process for defining report content.   Flap
 
G4-20
  

For each material aspect, report the aspect boundary in the organisation, as follows:

  • If the aspect is not material for all entities, list those entities.
   Flap
 
G4-21
  

For each material aspect, report the aspect boundary outside the organisation, as follows:

  • If the aspect is material outside the organisation, identify the entities or elements for which it is material. In addition, describe the geographic location where the aspect is material for the entities identified.
   Flap
 
G4-22
   Effect of any restatements of information in previous reports, and the reasons.   Flap
 
G4-23
   Significant changes from previous reporting periods in scope and aspect boundaries.   Flap
  Stakeholder engagement    
 
G4-24
   List stakeholder groups engaged by the organisation.   18
 
G4-25
   Basis for identification and selection of stakeholders with whom to engage.   18
 
G4-26
   Approach to stakeholder engagement, including frequency of engagement by type and by stakeholder group.   19
 
G4-27
   Key topics and concerns raised through engagement and how the organisation has responded.   19
  Report profile    
 
G4-28
   Reporting period.   Flap
 
G4-29
   Date of most recent previous report.   Flap
 
G4-30
   Reporting cycle.   Flap
 
G4-31
   Contact point for questions on the report.   Flap
 
G4-32
   Report “in accordance” option selected.
Reference to the external assurance report.		   Core Flap
 
G4-33
   Policy and current practice on seeking external assurance for the report.   Flap
  Governance    
 
G4-34
   Governance structure, including committees of the highest governance body.   12, 68
  Ethics and integrity    
 
G4-56
   Values, principles, standards and norms of behaviour such as codes of conduct and codes of ethics.   50

This report is prepared in accordance with GRI’s core level. As such, Tiger Brands discloses information only on the most relevant indicator under each GRI aspect.

General standard disclosures
  Specific standard disclosures   Disclosure requirements   Page
  Category: economic        
  Aspect: economic performance        
 
G4-DMA
   Generic disclosures on management approach   Report why the aspect is material and how the organisation manages impacts that make it material.   17, 28
 
G4-EC1
   Direct economic value generated and distributed   Report the direct economic value generated and distributed (EVG&D) on an accruals basis including the basic components for the organisation’s global operations.   36
 
G4-EC2
   Financial implications and other risks and opportunities for the organisation’s activities due to climate change   Risks and opportunities posed by climate change that have the potential to generate substantive changes in operations, revenue or expenditure.   63
 
G4-EC4
   Financial assistance received from government   Total monetary value of financial assistance received from governments.   Zero
  Aspect: market presence        
 
G4-DMA
   Generic disclosures on management approach   Report why the aspect is material and how the organisation manages impacts that make it material.   17, 22
 
G4-EC5
   Ratios of standard entry level wage by gender compared to local minimum wage       Not reported
  Aspect: indirect economic impacts        
 
G4-DMA
   Generic disclosures on management approach   Report why the aspect is material and how the organisation manages impacts that make it material.   58, 60
 
G4-EC8
   Significant indirect economic impacts, including the extent of impacts  

a. Examples of significant identified positive and negative indirect economic impacts the organisation has. These may include:

  • Changing the productivity of organisations, sectors, or the whole economy
  • Economic development in areas of high poverty
  • Economic impact of improving or deteriorating social or environmental conditions
  • Availability of products and services for those on low incomes
  • Enhancing skills and knowledge among a professional community or in a geographical region
  • Jobs supported in the supply chain or distribution chain
  • Stimulating, enabling, or limiting foreign direct investment
  • Economic impact of change in location of operations or activities
  • Economic impact of the use of products and services

b. Report the significance of the impacts in the context of external benchmarks and stakeholder priorities, such as national and international standards, protocols, and policy agendas.

   60
60
60
60
58
59
60
  Aspect: procurement/sourcing practices        
 
G4-DMA
   Generic disclosures on management approach   Report why the aspect is material and how the organisation manages impacts that make it material.   59
 
FP1
       Percentage of purchased volume from suppliers compliant with company’s sourcing policy.   59
  Category: environmental        
  Aspect: materials        
 
G4-DMA
   Generic disclosures on management approach   Report why the aspect is material and how the organisation manages impacts that make it material.   16, 63
 
G4-EN2
   Percentage of materials used that are recycled input materials   Percentage of recycled input materials used to manufacture primary products and services.   63
  Aspect: energy        
 
G4-DMA
   Generic disclosures on management approach   Report why the aspect is material and how the organisation manages impacts that make it material.   63
 
G4-EN3
   Energy consumption   Total fuel consumption from non-renewable sources and renewable fuel sources in joules or multiples, including fuel types used.   66
 
G4-EN5
   Energy intensity   Energy intensity ratio   64
 
G4-EN6
   Reduction of energy consumption   Reductions in energy consumption achieved as a direct result of conservation and efficiency initiatives.   64
 
G4-EN7
   Reductions in energy requirements of products and services   Reductions in energy requirements of sold products and services achieved during the period.   64
  Aspect: water        
 
G4-DMA
   Generic disclosures on management approach   Report why the aspect is material and how the organisation manages impacts that make it material.   63
 
G4-EN10
   Percentage and total volume of water recycled and reused   Total volume of water recycled and reused.   64, 67
  Aspect: biodiversity        
 
G4-DMA
   Generic disclosures on management approach   Report why the aspect is material and how the organisation manages impacts that make it material.   Not reported
 
G4-EN11
   Operational sites owned, leased, managed in, or adjacent to, protected areas and areas of high biodiversity value outside protected areas       Not reported
  Aspect: emissions        
 
G4-DMA
  Generic disclosures on management approach   Report why the aspect is material and how the organisation manages impacts that make it material.   63
 
G4-EN15
  Direct greenhouse gas (GHG) emissions (scope 1)   Gross direct (scope 1) GHG emissions in metric tons of CO2 equivalent.   66
 
G4-EN16
  Energy indirect GHG emissions (scope 2)   Gross energy indirect (scope 2) GHG emissions in metric tons of CO2 equivalent.   66
 
G4-EN17
  Other indirect GHG emissions (scope 3)   Gross other indirect (scope 3) GHG emissions in metric tons of CO2 equivalent.   66
 
G4-EN18
  GHG emissions intensity   GHG emissions intensity ratio.   64
 
G4-EN19
  Reduction of GHG emissions   GHG emissions reductions achieved as a direct result of initiatives.   64, 66
  Aspect: effluents and waste        
 
G4-DMA
   Generic disclosures on management approach   Report why the aspect is material and how the organisation manages impacts that make it material.   63
 
G4-EN23
   Total weight of waste by type and disposal method  

Report the total weight of hazardous and non-hazardous waste, by the following disposal methods:

  • Reuse
  • Recycling
  • Composting
  • Recovery, including energy recovery
  • Incineration (mass burn)
  • Deep well injection
  • Landfill
  • On-site storage
  • Other (to be specified by the organisation).
   64
  Aspect: products and services        
 
G4-DMA
   Generic disclosures on management approach   Report why the aspect is material and how the organisation manages impacts that make it material.   63
 
G4-EN27
   Extent of impact mitigation of environmental impacts of products and services   Report quantitatively the extent to which environmental impacts of products and services have been mitigated during the reporting period.   64
  Aspect: compliance        
 
G4-DMA
   Generic disclosures on management approach   Report why the aspect is material and how the organisation manages impacts that make it material.   63
 
G4-EN29
   Monetary value of significant fines and total number of non-monetary sanctions for noncompliance with
environmental laws and regulations		  

a. Report significant fines and non-monetary sanctions in terms of:

  • Total monetary value of significant fines
  • Total number of non-monetary sanctions
  • Cases brought through dispute resolution mechanisms

b. Where organisations have not identified any non-compliance with laws or regulations, a brief statement of this fact is sufficient.

   Insignificant, largely compliant
  Aspect: transport        
 
G4-DMA
   Generic disclosures on management approach   Report why the aspect is material and how the organisation manages impacts that make it material.   Not reported
 
G4-EN30
   Significant environmental impacts of transporting products and other goods and materials for the organisation’s operations, and transporting members of the workforce  

a. Report the significant environmental impacts of transporting products and other goods and materials for the organisation’s operations, and transporting members of the workforce. Where quantitative data is not provided, report the reason

b. Report how the environmental impacts of transporting products, members of the organisation’s workforce, and other goods and materials are mitigated.

   Not reported
  Aspect: overall        
 
G4-DMA
   Generic disclosures on management approach   Report why the aspect is material and how the organisation manages impacts that make it material.   63
 
G4-EN31
   Total environmental protection expenditures and investments by type  

Report total environmental protection expenditures by:

  • Waste disposal, emissions treatment, and remediation costs
  • Prevention and environmental management costs.
   64
  Aspect: supplier environmental assessment        
 
G4-DMA
   Generic disclosures on management approach   Report why the aspect is material and how the organisation manages impacts that make it material.   67
 
G4-EN32
   Percentage of new suppliers that were screened using environmental criteria   a. Report the percentage of new suppliers that were screened using environmental criteria.   Not reported
  Aspect: environmental grievance mechanisms        
 
G4-DMA
   Generic disclosures on management approach   Report why the aspect is material and how the organisation manages impacts that make it material.   Not reported
 
G4-EN34
   Number of grievances about environmental impacts filed, addressed, and resolved through formal grievance mechanisms  

a. Report the total number of grievances about environmental impacts filed through formal grievance mechanisms during the reporting period

b. Of the identified grievances, report how many were:

  • Addressed during the reporting period
  • Resolved during the reporting period

c. Report the total number of grievances about environmental impacts filed prior to the reporting period that were resolved during the reporting period.

   Not reported
  Category: social        
  Sub-category: labour practices and decent work        
  Aspect: employment        
 
G4-DMA
   Generic disclosures on management approach   Report why the aspect is material and how the organisation manages impacts that make it material.   18, 53, 58
 
G4-LA2
   Benefits provided to full-time employees that are not provided to temporary or part-time employees, by significant locations of operation   Report the benefits which are standard for full-time employees of the organisation but are not provided to temporary or part-time
employees, by significant locations of operation.		   55
  Aspect: labour/management relations        
 
G4-DMA
   Generic disclosures on management approach   Report why the aspect is material and how the organisation manages impacts that make it material.   55
 
FP3
       Percentage of working time lost due to industrial disputes, strikes and/or lock-outs, by country.   55
  Aspect: occupational health and safety        
 
G4-DMA
   Generic disclosures on management approach   Report why the aspect is material and how the organisation manages impacts that make it material.   55
 
G4-LA5
   Percentage of total workforce represented in formal joint managementworker health and safety committees that help monitor and advise on occupational health and safety programmes  

a. Report the level at which each formal joint managementworker health and safety committee typically operates within the organisation

b. Report the percentage of the total workforce represented in formal joint management-worker health and safety committees.

   55, 56
 
G4-LA6
   Type of injury and rates of injury, occupational diseases, lost days, and absenteeism, and total number of work-related fatalities, by region and by gender   Report types of injury, injury rate, occupational diseases rate, lost day rate, absentee rate and work-related fatalities, for the total workforce.   56
 
G4-LA8
   Health and safety topics covered in formal agreements with trade unions   a. Report whether formal agreements (either local or global) with trade unions cover health and safety
b. If yes, report the extent, as a percentage, to which various health and safety topics are covered by these agreements.		   55
  Aspect: training and education        
 
G4-DMA
   Generic disclosures on management approach   Report why the aspect is material and how the organisation manages impacts that make it material.   54
 
G4-LA11
   Percentage of employees receiving regular performance and career development reviews, by gender and by employee category   a. Report the percentage of total employees by gender and by employee category who received a regular performance and career development review during the reporting period.   54
  Aspect: diversity and equal opportunity        
 
G4-DMA
   Generic disclosures on management approach        
 
G4-LA12
   Composition of governance bodies and breakdown of employees per employee category according to gender, age
group, minority group membership, and other indicators of diversity		  

a. Report the percentage of individuals within the organisation’s governance bodies in each of the following diversity categories:

  • Gender
  • Age group: under 30 years old, 30 to 50 years old, over 50 years old
  • Minority groups
  • Other indicators of diversity where relevant

b. Report the percentage of employees per employee category in each of the following diversity categories:

  • Gender
  • Age group: under 30 years old, 30 to 50 years old, over 50 years old
  • Minority groups
  • Other indicators of diversity where relevant.
  

Not reported

 

 

 

58
  Aspect: equal remuneration for women and men        
 
G4-DMA
   Generic disclosures on management approach   Report why the aspect is material and how the organisation manages impacts that make it material.   78
 
G4-LA13
   Ratio of basic salary and remuneration of women to men by employee category, by significant locations of operation   Report the ratio of the basic salary and remuneration of women to men for each employee category, by significant locations of operation.   Not reported
  Aspect: supplier assessment for labour practices        
 
G4-DMA
   Generic disclosures on management approach   Report why the aspect is material and how the organisation manages impacts that make it material.   59
 
G4-LA14
   Percentage of new suppliers that were screened using labour practices criteria   Report the percentage of new suppliers that were screened using labour practices criteria.   Not reported
  Aspect: labour practices grievance mechanisms        
 
G4-DMA
   Generic disclosures on management approach   Report why the aspect is material and how the organisation manages impacts that make it material.   55
 
G4-LA16
   Number of grievances about labour practices filed, addressed, and resolved through formal grievance mechanisms  

a. Report the total number of grievances about labour practices filed through formal grievance mechanisms during the reporting period

b. Of the identified grievances, report how many were:

  • Addressed during the reporting period
  • Resolved during the reporting period

c. Report the total number of grievances about labour practices filed prior to the reporting period that were resolved during the reporting period.

   Not reported
 
Sub-category: human rights
        
  Aspect: investment        
 
G4-DMA
   Generic disclosures on management approach   Report why the aspect is material and how the organisation manages impacts that make it material.   62
 
G4-HR1
   Total number and percentage of significant investment agreements and contracts that include human rights clauses or that underwent human rights screening   Report the total number and percentage of significant investment agreements and contracts that include human rights clauses or that underwent human rights screening.   Not reported
  Aspect: non-discrimination        
 
G4-DMA
   Generic disclosures on management approach   Report why the aspect is material and how the organisation manages impacts that make it material.   58
 
G4-HR3
   Total number of incidents of discrimination and corrective actions taken  

a. Report the total number of incidents of discrimination during the reporting period

b. Report the status of the incidents and the actions taken with reference to the following:

  • Incident reviewed by the organisation
  • Remediation plans being implemented
  • Remediation plans have been implemented and results reviewed through routine internal management review processes
  • Incident no longer subject to action.
   62
  Aspect: freedom of association and collective bargaining        
 
G4-DMA
   Generic disclosures on management approach   Report why the aspect is material and how the organisation manages impacts that make it material.   55
 
G4-HR4
   Operations and suppliers identified in which the right to exercise freedom of association and collective bargaining may be violated or at significant risk, and measures taken to support these rights   a. Report operations and suppliers in which employee rights to exercise freedom of association or collective bargaining may be violated or at significant risk.   Zero
  Aspect: child labour        
 
G4-DMA
   Generic disclosures on management approach   Report why the aspect is material and how the organisation manages impacts that make it material.   62
 
G4-HR5
   Operations and suppliers identified as having significant risk for incidents of child labour, and measures taken to contribute to the effective abolition of child labour   Report operations and suppliers considered to have significant risk for incidents of:
  • Child labour
  • Young workers exposed to hazardous work.
   Zero
  Aspect: forced or compulsory labour        
 
G4-DMA
   Generic disclosures on management approach   Report why the aspect is material and how the organisation manages impacts that make it material.   62
 
G4-HR6
   Operations and suppliers identified as having significant risk for incidents of forced or compulsory labour, and measures to contribute to the elimination of all forms of forced or compulsory labour   Report operations and suppliers considered to have significant risk for incidents of forced or compulsory labour.   Zero
  Aspect: security practices        
 
G4-DMA
   Generic disclosures on management approach   Report why the aspect is material and how the organisation manages impacts that make it material.   62
 
G4-HR7
   Percentage of security personnel trained in the organisation’s human rights policies or procedures that are relevant to operations   a. Report the percentage of security personnel who have received formal training in the organisation’s human rights policies or specific procedures and their application to security b. Report whether training requirements also apply to third-party organisations providing security personnel.   Not reported
  Aspect: indigenous rights        
 
G4-DMA
   Generic disclosures on management approach   Report why the aspect is material and how the organisation manages impacts that make it material.   58
 
G4-HR8
   Total number of incidents of violations involving rights of indigenous peoples and actions taken   aReport the total number of identified incidents of violations involving the rights of indigenous peoples during the reporting period.   Zero
  Aspect: assessment        
 
G4-DMA
   Generic disclosures on management approach   Report why the aspect is material and how the organisation manages impacts that make it material.   60
 
G4-HR9
   Total number and percentage of operations that have been subject to human rights reviews or impact assessments   Report the total number and percentage of operations that have been subject to human rights reviews or human rights impact assessments, by country.   Not reported
  Aspect: supplier human rights assessment        
 
G4-DMA
   Generic disclosures on management approach   Report why the aspect is material and how the organisation manages impacts that make it material.   59
 
G4-HR10
   Percentage of new suppliers that were screened using human rights criteria   Report the percentage of new suppliers that were screened using human rights criteria.   Not reported
  Aspect: human rights grievance mechanisms        
 
G4-DMA
   Generic disclosures on management approach   Report why the aspect is material and how the organisation manages impacts that make it material.   62
 
G4-HR12
   Number of grievances about human rights impacts filed, addressed, and resolved through formal grievance mechanisms   Report the total number of grievances about human rights impacts filed through formal grievance mechanisms during the reporting period.   Zero
  Sub-category: society
  Aspect: local communities        
 
G4-DMA
   Generic disclosures on management approach   Report why the aspect is material and how the organisation manages impacts that make it material.   18, 60
 
G4-SO1
   Percentage of operations with implemented local community engagement, impact assessments, and development programmes   Report the percentage of operations with implemented local community engagement, impact assessments, and development programmes.   60
  Aspect: anti-corruption        
 
G4-DMA
   Generic disclosures on management approach   Report why the aspect is material and how the organisation manages impacts that make it material.   12, 77
 
G4-SO3
   Total number and percentage of operations assessed for risks related to corruption and the significant risks identified   Report the total number and percentage of operations assessed for risks related to corruption.   75
 
G4-SO4
   Communication and training on anti-corruption policies and procedures   Total number and percentage of governance body members. Total number and percentage of employees.   Not reported
  Aspect: public policy        
 
G4-DMA
   Generic disclosures on management approach   Report why the aspect is material and how the organisation manages impacts that make it material.
Report the context of any lobbying activities related to subsidised or otherwise advantaged production (for example, lobbying by food processing companies to influence agricultural legislation).		   52, 59
 
 
   Healthy and affordable food   Nature, scope and effectiveness of any programmes and practices that promote access to healthy lifestyles; the prevention of chronic disease; access to healthy, nutritious and affordable food; and improved welfare for communities in need.   51, 52
 
G4-DMA
   Animal welfare   Report on policies on physical alterations and the use of anaesthetic, and the policies on antibiotic, anti-inflammatory, hormone, and/or growth promotion treatments, including policies related to withdrawal, by species and breed types.   Not
applicable
 
G4-SO6
   Total value of political contributions by country and recipient/beneficiary   Report the total monetary value of financial and in-kind political contributions made directly and indirectly by the organisation by country and recipient/beneficiary.   Zero
  Aspect: anti-competitive behaviour        
 
G4-DMA
   Generic disclosures on management approach   Report why the aspect is material and how the organisation manages impacts that make it material.   50
 
G4-SO7
   Total number of legal actions for anti-competitive behaviour, anti-trust, and monopoly practices and their outcomes   Report the total number of legal actions pending or completed during the reporting period.   Zero
  Aspect: compliance        
 
G4-DMA
   Generic disclosures on management approach   Report why the aspect is material and how the organisation manages impacts that make it material.   12
 
G4-SO8
   Monetary value of significant fines and total number of non-monetary sanctions for noncompliance with laws and regulations  

a. Report significant fines and non-monetary sanctions

b. If the organisation has not identified any non-compliance with laws or regulations, a brief statement of this fact is sufficient.

  Zero
  Aspect: supplier assessment for impacts on society    
 
G4-DMA
   Generic disclosures on management approach   Report why the aspect is material and how the organisation manages impacts that make it material.   59
 
G4-SO10
   Significant actual and potential negative impacts on society in the supply chain and actions taken   Report the percentage of suppliers identified as having significant actual and potential negative impacts on society with which relationships were terminated as a result of assessment, and why.   Not reported
  Aspect: grievance mechanisms for impacts on society    
 
G4-DMA
   Generic disclosures on management approach   Report why the aspect is material and how the organisation manages impacts that make it material.   77
 
G4-SO11
   Number of grievances about impacts on society filed, addressed, and resolved through formal grievance mechanisms   Report the total number of grievances about impacts on society filed through formal grievance mechanisms during the reporting period.   Not reported
  Sub-category: product responsibility
  Aspect: customer health and safety        
 
G4-DMA
   Generic disclosures on management approach   Report why the aspect is material and how the organisation manages impacts that make it material.
Include assessment of significant environmental and social impacts across the life-cycle stages.		   77
 
G4-PR1
   Percentage of significant product and service categories for which health and safety impacts are assessed for improvement  

a. Report the percentage of significant product and service categories for which health and safety impacts are assessed for improvement

b. Report the procedures, steps taken as a result of such procedures, and result of steps taken

c. Assessments of products and services (including packaging) should also account for environmental and social impacts. 51, 65 FP5 Percentage of production volume manufactured in sites certified

  51, 65
 
FP5
       Percentage of production volume manufactured in sites certified by an independent third party according to internationally recognised food safety management system standards.   64
  Aspect: product and service labelling        
 
G4-DMA
   Generic disclosures on management approach   Report why the aspect is material and how the organisation manages impacts that make it material.   50
 
G4-PR5
   Results of surveys measuring customer satisfaction   Report the results or key conclusions of customer satisfaction surveys (based on statistically relevant sample sizes) conducted in the reporting period relating to information about:
  • The organisation as a whole
  • A major product or service category
  • Significant locations of operation.
   7, 24
  Aspect: marketing communications        
 
G4-DMA
   Generic disclosures on management approach   Report why the aspect is material and how the organisation manages impacts that make it material.   18
 
G4-PR7
   Total number of incidents of non-compliance with regulations and voluntary codes concerning marketing communications, including advertising, promotion, and sponsorship, by type of outcomes  

a. Report the total number of incidents of non-compliance with regulations and voluntary codes concerning marketing communications, including advertising, promotion, and sponsorship

b. If the organisation has not identified any non-compliance with regulations and voluntary codes, a brief statement of this fact is sufficient.

   No noncompliance identified
  Aspect: customer privacy        
 
G4-DMA
   Generic disclosures on management approach   Report why the aspect is material and how the organisation manages impacts that make it material.   18
 
G4-PR8
   Total number of substantiated complaints regarding breaches of customer privacy and losses of customer data  

a. Report the total number of substantiated complaints received concerning breaches of customer privacy

b. If the organisation has not identified any substantiated complaints, a brief statement of this fact is sufficient.

   Zero
  Aspect: compliance        
 
G4-DMA
   Generic disclosures on management approach   Report why the aspect is material and how the organisation manages impacts that make it material.   18
 
G4-PR9
   Monetary value of significant fines for non-compliance with laws and regulations concerning the provision and use of products and services  

a. Report the total monetary value of significant fines for non-compliance with laws and regulations concerning the provision and use of products and services.

b. If the organisation has not identified any non-compliance with laws or regulations, a brief statement of this fact is sufficient.

   No noncompliance identified